Xfinity My Account

Features of Xfinity My Account

Manage Your Account

On Xfinity My Account you can check your channel lineup at any time for the best possible usage experience. In addition, view and edit your account information, including but not limited to:

• Contact number
• Password
• Email address

The app also supports easy and quick online access to view and change your Xfinity ID and check your own internet usage information.

Checking The Cause Of Faults

Having problems connecting to the Wifi? Find out what's wrong with your Xfinity device by checking it directly from Xfinity My Account, refreshing your X1 TV box, and troubleshooting your Xfinity device with the click of a few simple buttons. When you can't connect properly, use the app to check your device's connection status and get accurate information about what's causing the service outage, helping you to restore your network settings faster!

Book A Home Repair Appointment

When you encounter a problem that Xfinity My Account can't solve, you can book a visit by a staff member on the app at any time. You can choose your own appointment time as needed and we'll get it sorted out for you ASAP.

Tips

Set your remote control on Xfinity My Account.

Remote control presets for the app! This way you can remotely control any entertainment activity you want, for maximum convenience!

Customised wifi settings.

Change the wifi name and set a password with Xfinity My Account. To keep your network secure, it is recommended to set a password with a high-security level and change it regularly.

Pros & Cons

• Easy-to-use
• Simple UI